Privacy Policy
Your privacy and data security are important to us. This privacy document describes the types of information that is or may be collected, used or shared by WWW.LUGANOBE.CH when you visit, use or make purchases.
If you have additional questions or would like more information about our privacy policy or how we handle user data and personal information, or if you wish to withdraw your consent to the ongoing collection, use or disclosure of your personal information, contact us.
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Definitions
LUGANOBE.CH is managed by Associazione Lugano Bike Emotion, Via Trevano 100, 6900 Lugano, (referred to as "I", "Me", "Our", "We" or "Us"). As a customer of this service, you are a "User", "Visitor" or "You" as defined in this agreement. The website or any service provided by us will be referred to as the “website” or “service”. External services or integrations of this type will be referred to as "external vendor" or "external service" applications.
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Collected data
Following standard procedures for using log files, these files automatically record visits when the user visits the website; this may include information about your web browser, may record some of the cookies installed on your device, IP address, ISP, time zone and time, referring/exit pages, number of clicks. This information is used to analyze trends, administer the site, track users' movements around the site, and gather demographic information, and is not linked to any personally identifiable information. Furthermore, while browsing the website, we may collect information about the subpages you visit.
We may also collect personal information about you, such as your name, organization/company name, address, email address or other personal data if you provide it to us during registration, purchase, contacting us or in another way. We ask for personal information only when we actually need it to provide you with a desired service (for example, if you place an order through the website). We collect it by fair and lawful means, with your knowledge and consent. We also inform you about the purposes for which we collect it and how it will be used.
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Sharing of personal information
We do not share, sell, trade or rent any personally identifiable information with third parties, except as required by law, if you violate our terms of use or help us facilitate our service. For example, the online shop module may request the transmission of your data to third-party services, such as payment solutions. We may also use statistical services such as Google Analytics, Facebook Pixel and others. Each of these services has its own privacy policy which can be consulted directly on the respective sites.
In order to provide certain functionality, we may use other third-party services, such as payment and accounting providers or services, support or communications providers and other services; we reserve the right not to track how you interact with the services provided.
We may collect and use non-personal information to help us improve the Service, personalize your experience and analyze use of the Service. This Privacy Policy does not limit the use or disclosure of non-personal information collected. We reserve the right to collect, use and disclose such non-personal information to our partners, advertisers and other third parties in our sole discretion.
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Cookies and tags
LUGANOBE.CH uses "cookies", which are small data files placed on your device only if your browser settings allow it and which may include information such as a unique identifier, the subpages previously visited on this website and/or other information. Types of cookies we may use: session cookies, security cookies or preference cookies. You can refuse the use of cookies on your first visit and can disable or delete cookies in your browser settings.
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General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a European law regulation on data protection and privacy for all individuals within the European Union and the European Economic Area.
If you are a European resident, we are the data controller of your data and you have the right to know how your personal data is processed, what we have collected about you and to ask that this data be corrected, updated or deleted. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States. Please contact us if you have any questions about your rights under the GDPR. For further information or complaints, please contact your local data protection authority.
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Data retention
We retain the information collected for as long as necessary to provide you with the service you have requested or until you ask us to delete it. The data we maintain will be protected within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. Customer passwords that we may store are stored in hashed form and the original password cannot be recovered.
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Communication via email
We may communicate with you via email or telephone to respond to your inquiries or to send you service announcements based on the personal information you provide to us. We may also use your personal data to send you updates and other promotional communications, if we have received your consent. If you no longer wish to receive these email updates, you can opt-out of receiving them at any time by following the instructions included in each communication. This is usually an "unsubscribe" link.
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Links to other websites
Our website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to one of these websites and are redirected to a third-party website, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for such policies or practices. Please check the privacy policy of each website you visit before submitting any personal information to any of these sites.
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Advertising
Our website may display ads served by our advertising partners, who may have their own privacy policies and may set cookies and web beacons. These cookies help the ad server to recognize your device each time an ad is served to you or other users of your device. This privacy policy covers only the use of LUGANOBE.CH and does not apply to third-party advertisers or partners.
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Do not track
This website does not change its data collection and use practices when your browser sends a “Do Not Track” signal.
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Business transfers
In the event that Associazione Lugano Bike Emotion goes out of business, your personal information will NOT be one of the assets transferred or acquired by a third party.
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Changes
We reserve the right to update or change this privacy policy at any time without notice. We will post such changes on this page. Please check this document whenever you provide us with personal information. This policy is effective as of 12/14/2022. Your continued use of the Website after seven (7) days of changes or revisions to this Privacy Policy constitutes your acceptance of the terms of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically if you are concerned about how your information is used.
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Consent
By using our website, you consent to our privacy policy and agree to its terms.
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Contact
For further information or if you wish to exercise your rights in relation to your personal data, you can contact us directly at info@luganobe.ch or send us a letter to the postal address indicated in the "Definitions" section.
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